Playing the radio, music CD's or tapes on hold violates U.S. Copyright Laws.
Playing the radio for your callers waiting on hold is in violation of U.S. Copyright Laws. U.S. Copyright Law considers playing the radio on hold a "re-broadcast", thus subject to music licensing fees owed to ASCAP, BMI and other music ownership groups. ASCAP and BMI actively seek out businesses playing the radio on hold. Heavy judgements have been levied against business owners for illegal use.
Copyright infringement also includes playing music CD's or tapes on hold. U.S. Copyright Law considers playing music CD's or tapes on hold as a "public performance" and subject to the same copyright infringements as playing a radio on hold.
* On-Hold Promotions, Inc. owns an extensive, fully licensed music library. We own all rights to every piece of music we use in every recording we produce.