Placing your customer on hold, to silence or music, leads to missed sales. Use this time to up-sell your customer to monthly sale or service offers.
The numbers don't lie 18% of callers make additional purchases 89% of callers prefer hearing sale/service offers Caller hang-ups decreased by 80% Presented a positive customer service image of the business
Research conducted by AT&T
Increase Sales With Advertising On Hold
Parts Plus Advertising On Hold
Just $195 per year. Includes new Parts Plus ads each month. You can also customize messages for your store.